Transactions Policy

At Clara Jones London, we offer secure and encrypted payment processing.
All payments are processed through our certified payment provider and meet the highest security standards.


Accepted payment methods

You can pay securely with us using the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

  • Google Pay

The payment methods displayed at checkout depend on your country, your bank, and the availability of the respective payment provider.


Payment process

  1. Select one of the available payment methods at checkout.

  2. You will be automatically redirected to our secure payment page.

  3. Enter your payment details and confirm the order.

  4. Your payment will be processed using encryption.

  5. You will then receive an order confirmation via email.


Secure payment processing

  • Your payment details will be transmitted using SSL encryption.

  • We do not store complete credit card details.

  • Payment processing is carried out in accordance with international security standards (PCI-DSS).


Failed or rejected payments

Should your payment be unsuccessful, we recommend:

  • trying an alternative payment method

  • contacting the bank or card issuer

Please contact our customer service department if you have any further questions.
We are always happy to help you.


Currency

All prices are displayed and charged in British Pounds (GBP).


COMPANY INFORMATION

Shop name: Clara Jones London
Company name: Clara Jones London
Company Registration Number: 80326986

Email: info@clarajoneslondon.com
Tel: +31621193081

Support hours: Monday – Friday, 9:00 AM – 5:00 PM (UK time).
Our customer service team will usually get back to you within 12–24 hours on weekdays (Monday–Friday). Thank you for your patience!

Business address:
Kapelweg 67, 5521 JH Eersel, Netherlands


Do you have any questions?

You can find answers to questions about delivery, returns, orders, and other topics in our:

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